Effective Date: 23-Feb-25

Bala Tripuravsundari Import and Export values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

1.1. We collect personal details such as name, contact number, email, and shipping address when you place an order.
1.2. Payment details are processed securely through third-party payment gateways and are not stored on our servers.
1.3. We may collect data related to your browsing behavior on our website using cookies and similar technologies.

2. How We Use Your Information

2.1. To process and fulfill your orders efficiently.
2.2. To provide customer support and resolve queries.
2.3. To send order confirmations, promotions, and updates, with the option to opt out at any time.
2.4. To analyze website traffic and improve our services.

3. Data Protection and Security

3.1. We implement security measures to protect your personal information from unauthorized access.
3.2. Your information is stored securely and accessed only by authorized personnel.
3.3. We do not sell, rent, or trade your personal information to third parties.

4. Your Rights

4.1. You have the right to access, update, or request deletion of your personal data.
4.2. You may opt out of marketing communications at any time.

5. Cookies and Tracking Technologies

5.1. Our website uses cookies to enhance user experience and analyze site traffic.
5.2. You can control cookie settings through your browser.

6. Changes to this Policy

6.1. We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website.

For any questions or concerns, please contact us at:-
Email: info@btsie.com.np
Phone: +977 982-6871231
Address: Basbari-03, Kathmandu, Nepal

Thank you for trusting Bala Tripurasundari Import and Export!